General Travel Questions
When is the best time to book my trip?
We recommend booking at least 3-6 months in advance for international travel and 1-3 months for domestic trips to secure the best rates and availability.
What destinations do you specialize in?
While we can plan travel anywhere globally, we have extensive expertise in European culture, Caribbean escapes, and bespoke North American road trips.
How do I prepare for international travel?
Ensure your passport is valid for at least six months beyond your return date. We provide a custom checklist for visas, vaccinations, and currency prep for every trip.
Booking and Payments
How do I start a booking?
Simply submit our planning form. We'll review your details and reach out to schedule a consultation within 24 hours.
What payment methods are accepted?
We accept all major credit cards and secure bank transfers via our encrypted payment portal for your peace of mind.
Is a deposit required?
Yes, a standard planning deposit is required to begin drafting your itinerary, which is often applied toward your final booking.
When is final payment due?
Deadlines vary by provider, but typically final payment is due 45-60 days before your departure date.
Policies and Procedures
What is your cancellation policy?
Cancellation terms vary by provider. Most bookings offer a full or partial refund if cancelled 30+ days before departure, minus a standard service fee.
Is travel insurance mandatory?
While not mandatory, we strongly recommend comprehensive insurance to cover medical emergencies, trip interruptions, and unexpected cancellations.
Are there fees for changing my dates?
Change fees depend on provider policies and availability. We act fast to minimize costs, though fare differences and provider fees may apply.
Working with Lancaster Travel LLC
We act as your personal concierge, handling every detail of your journey so you can focus on the memories. From initial consultation to 24/7 support during your trip, we ensure a seamless and personalized experience that fits your unique dates and budget.
